NHS England Innovative Practice Award – for developing an admission avoidance service model
Since 2021, we have prevented 3500+ service users from being re-admitted into hospital through our Rapid Response Service.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
Long Term Care is designed to provide consistent, compassionate support for your loved ones who may need assistance with daily activities because of long-term conditions, recovery from hospital visits, or major operations. Our visiting care service focuses on companionship and practical help, ensuring that your loved one can maintain their independence and stay comfortable in their own home.
We understand that managing long-term care needs can be challenging, and that’s why we are here to help create a supported environment where your loved one can confidently feel heard and well taken care of. Our dedicated caregivers are here to support you. With personalized care plans and a compassionate approach, we offer peace of mind and practical assistance for you and your family.
Personalised Care Plans: Tailored to yours and your loved one’s specific needs and preferences, we ensure the right level of support.
Highly Trained Caregivers: Our team is equipped to handle any situation, providing highquality care and emotional support.
24/7 Availability: Day or night, our caregivers are ready to assist whenever needed
Enhanced Independence: Support with daily tasks allows your loved one to continue living independently in their own home.
Comprehensive Services: From personal care and medication management to companionship and meal preparation.
Local Community Access: Assistance with accessing their local environment and staying active in the community.
Continuity of Care: Consistent caregivers ensure familiarity and comfort in their home.
Flexible and Adaptable: Our services evolve with yours and your loved one’s needs, ensuring they always receive the right level of care.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
~ D. R. - Granddaughter of Service User
Our Health Care Assistants undergo the highest standard of comprehensive training in medical skills, equipment use, emergency response, patient education, communication, infection control, and cultural competence.
All completed training is signed off by our Advanced Nurse Practitioner
Our service runs 7am-10pm daily, including weekends, with 24/7 on-call coverage and a single point of access for all referrals.
By collaborating and partnering with various healthcare providers who are already involved in community-based care, this service aims to create integrated, multi-disciplinary care pathways
This allows for smooth care transitions, sharing of information and assessments, and a comprehensive, coordinated approach to treating patients intensively in their home environment while avoiding unnecessary hospital admissions.
The Gold Standard Framework (GSF) is a widely used training program and accreditation process focused on enabling high- quality delivery of palliative and end-of-life care, both in hospitals and community/home settings
We aim to ensure our clinical teams, protocols, and care pathways meet best practice standards for providing comprehensive, compassionate palliative and end-of-life care to patients being treated at
