NHS England Innovative Practice Award – for developing an admission avoidance service model
Since 2021, we have prevented 3500+ service users from being re-admitted into hospital through our Rapid Response Service.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
Tracheostomy care involves the management and maintenance of a tracheostomy, which is a surgical procedure where an opening is made in the neck to insert a tube into the windpipe (trachea) to help with breathing. This procedure is often necessary for individuals with obstructed airways, chronic respiratory conditions, or those requiring long-term ventilation support.
- Cleaning the tracheostomy tube: Regular cleaning to prevent blockages and infections.
- Suctioning: Removing mucus and secretions from the tracheostomy tube to ensure a clear airway.
- Humidification: Ensuring the air breathed through the tracheostomy is adequately humidified to prevent drying of the airway.
- Changing dressings and ties: Keeping the area around the tracheostomy clean and secure.
- Monitoring for complications: Watching for signs of infection, tube displacement, or other issues.
We can provide essential support for individuals with tracheostomies through various services:
- Professional Assessment and Monitoring: Regular visits from trained caregivers to assess the tracheostomy site, monitor for complications, and ensure proper care techniques are being followed.
- Tracheostomy Tube Care: Assistance with cleaning and changing the tracheostomy tube, as well as managing any associated equipment such as ventilators and suction machines.
- Suctioning: Performing suctioning procedures to keep the airway clear of mucus and secretions.
- Humidification Management: Ensuring the patient has the necessary equipment and guidance to maintain proper humidification of the airway.
- Emergency Support: Providing immediate assistance in case of emergencies, such as tube blockages or dislodgement.
- Education and Training: Teaching patients and their families how to care for the tracheostomy at home, including hygiene practices and emergency procedures.
- Comfort and Familiarity: Being in a familiar home environment can reduce stress and anxiety, which can positively impact overall well-being and recovery.
- Convenience: Home care eliminates the need for frequent hospital visits, saving time and reducing the physical strain on individuals and their families.
- Personalised Care: Home care allows for individualised attention and tailored care plans that meet the specific needs of each patient.
- Improved Health Outcomes: Regular monitoring and professional care can help prevent complications such as infections and blockages, leading to better health outcomes.
- Enhanced Quality of Life: Home care can support individuals in maintaining their daily routines and activities, promoting a sense of normalcy and independence.
- Emotional Support: We offer emotional support and companionship, which is crucial for individuals adjusting to life with a tracheostomy.
The Gold Standard Framework (GSF) is a widely used training program and accreditation process focused on enabling high- quality delivery of palliative and end-of-life care, both in hospitals and community/home settings
We aim to ensure our clinical teams, protocols, and care pathways meet best practice standards for providing comprehensive, compassionate palliative and end-of-life care to patients being treated at
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
~ King Lawal Managing Director
Our Health Care Assistants undergo the highest standard of comprehensive training in medical skills, equipment use, emergency response, patient education, communication, infection control, and cultural competence.
All completed training is signed off by our Advanced Nurse Practitioner
Our service runs 7am-10pm daily, including weekends, with 24/7 on-call coverage and a single point of access for all referrals.
By collaborating and partnering with various healthcare providers who are already involved in community-based care, this service aims to create integrated, multi-disciplinary care pathways
This allows for smooth care transitions, sharing of information and assessments, and a comprehensive, coordinated approach to treating patients intensively in their home environment while avoiding unnecessary hospital admissions.
The Gold Standard Framework (GSF) is a widely used training program and accreditation process focused on enabling high- quality delivery of palliative and end-of-life care, both in hospitals and community/home settings
We aim to ensure our clinical teams, protocols, and care pathways meet best practice standards for providing comprehensive, compassionate palliative and end-of-life care to patients being treated at
