NHS England Innovative Practice Award – for developing an admission avoidance service model
Since 2021, we have prevented 3500+ service users from being re-admitted into hospital through our Rapid Response Service.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
Live-in care provides 24-hour support, enabling your loved ones to remain in the comfort and familiarity of their own home. This service is particularly beneficial for those who find it stressful to cope alone but do not wish to move into a residential care home. By offering constant companionship and assistance, live-in care ensures safety, security, and peace of mind for both the individual and their family.
We understand that inviting someone into your loved one’s home for full-time care is a significant step for them. Our compassionate and highly trained live-in carers are carefully selected to match the personality and needs of your loved one, ensuring a harmonious living arrangement. We are committed to providing personalised care plans that evolve with the changing needs of our clients, allowing them to enjoy their daily routines and remain part of their local community.
Personalised Care: Tailored care plans designed to meet the unique needs of your loved one.
Familiar Surroundings: Allows individuals to stay in their own home, maintaining their routines and comfort.
Companionship: Provides constant companionship and emotional support, reducing feelings of loneliness
Comprehensive Support: Assistance with personal hygiene, medication management, and daily household tasks
Pet Care: Includes care for pets, ensuring they remain part of the family environment.
Flexible Care Plans: Regular assessments and adjustments to care plans to meet changing needs.
Peace of Mind: Families can rest assured knowing their loved one is safe and well-cared for.
Cost-Effective: Often more affordable than residential care, especially for couples needing support.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
~ Michael D. - Service User
Our Health Care Assistants undergo the highest standard of comprehensive training in medical skills, equipment use, emergency response, patient education, communication, infection control, and cultural competence.
All completed training is signed off by our Advanced Nurse Practitioner
Our service runs 7am-10pm daily, including weekends, with 24/7 on-call coverage and a single point of access for all referrals.
By collaborating and partnering with various healthcare providers who are already involved in community-based care, this service aims to create integrated, multi-disciplinary care pathways
This allows for smooth care transitions, sharing of information and assessments, and a comprehensive, coordinated approach to treating patients intensively in their home environment while avoiding unnecessary hospital admissions.
The Gold Standard Framework (GSF) is a widely used training program and accreditation process focused on enabling high- quality delivery of palliative and end-of-life care, both in hospitals and community/home settings
We aim to ensure our clinical teams, protocols, and care pathways meet best practice standards for providing comprehensive, compassionate palliative and end-of-life care to patients being treated at
