NHS England Innovative Practice Award – for developing an admission avoidance service model
Since 2021, we have prevented 3500+ service users from being re-admitted into hospital through our Rapid Response Service.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
Home recovery, also known as our Rapid Response program, is a short-term care service designed to support efficient and effective recovery at home. Our primary goal is to help patients transition smoothly from hospital to home, promoting independence and relieving pressure on hospitals. By providing tailored care to individuals who are medically fit for discharge but need support to continue their recovery at home, we ensure a safe and comfortable environment for rehabilitation.
We understand the challenges families face when a loved one needs continued care after a hospital stay. Our Home Recovery service offers a compassionate solution, enabling your loved ones to regain their independence in the comfort of their own home. Our dedicated team of care assistants provides personalised support, preventing re-admissions and facilitating a smooth transition from hospital to home. We work closely with healthcare professionals to ensure each patient receives the highest standard of care, tailored to their specific needs.
Efficient Transition: Facilitates rapid discharge from hospital to home, reducing hospital stays.
Personalised Care: Tailored care plans that focus on individual rehabilitation and enablement.
Promotes Independence: Supports patients in regaining their independence and confidence
Prevents Re-Admissions: Reduces the risk of hospital re-admissions by providing comprehensive home care.
Expert Caregivers: Skilled and experienced care assistants dedicated to high-quality care.
Family Peace of Mind: Ensures families are confident their loved ones are well cared for at home.
Collaborative Approach: Works in conjunction with healthcare professionals for optimal recovery outcomes.
Cost-Effective: Helps avoid the costs associated with prolonged hospital stays and readmissions
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
~ Kevin S. - Service User
Our Health Care Assistants undergo the highest standard of comprehensive training in medical skills, equipment use, emergency response, patient education, communication, infection control, and cultural competence.
All completed training is signed off by our Advanced Nurse Practitioner
Our service runs 7am-10pm daily, including weekends, with 24/7 on-call coverage and a single point of access for all referrals.
By collaborating and partnering with various healthcare providers who are already involved in community-based care, this service aims to create integrated, multi-disciplinary care pathways
This allows for smooth care transitions, sharing of information and assessments, and a comprehensive, coordinated approach to treating patients intensively in their home environment while avoiding unnecessary hospital admissions.
The Gold Standard Framework (GSF) is a widely used training program and accreditation process focused on enabling high- quality delivery of palliative and end-of-life care, both in hospitals and community/home settings
We aim to ensure our clinical teams, protocols, and care pathways meet best practice standards for providing comprehensive, compassionate palliative and end-of-life care to patients being treated at
