Alternatively, you can receive person-centred, compassionate care from Mega Nursing and Care in just four simple steps:
Step 1: Application - Click on the "Get In Touch" button at the top right of our website and complete the "Request a Callback" form.
Step 2: Initial Consultation - Discuss care needs, type of care required, duration, and necessary support.
Step 3: Assessment - Conducted either during the first visit or before the start of the care package.
Step 4: Care Implementation - Provide care services, monitor progress, and provide real-time updates
We prioritize the comfort and trust of our clients. We recognize the significant
value of consistent care from familiar faces. Our scheduling system is
carefully designed to maximize continuity of care, aiming to provide the
same caregivers on a weekly basis. While we strive for consistency, we also
maintain flexibility to accommodate any changes in your needs or
circumstances. Our goal is to create a care environment that feels both
professional and personal, ensuring you receive the highest quality of
support in the comfort of your own home.
During your initial assessment, we will agree a convenient time slot with you.
This will be your allocated time slot each day. We have a 15-minute tolerance
before and after the allocated time to allow for a bit of leeway in case of
external factors, i.e. traffic.
We encourage all of our carers to inform us if they are running late and in
that instance, we will call you to let you know.
Absolutely, we are committed to a collaborative approach in all aspects of your care. We consider you an integral part of the care team, and your input is invaluable to us.
This inclusive approach not only respects your autonomy but also ensures
that the care you receive is always aligned with your needs and wishes. We
believe that by keeping you fully informed and involved, we can provide the
most effective and satisfying care experience possible.
During the initial assessment, it will be discussed whether you think you need
a sleep-in night or a waking night. If it is decided a waking night is more
appropriate then the carer will be awake the entire night and can carry out
any additional tasks you need completing, i.e. ironing or general domestic
tasks. If it is a sleep-in night, the carer will sleep in a separate room and
attend to your needs should you need anything during the night
The carer is able to support you up to three times in a night if they are
completing a sleep-in, as we need to ensure they are getting enough sleep
to enable completion of tasks the following day, safely. If you require
someone to support you more than this Mega Care can discuss the options
of waking nights with you.
There will be a minimum of 2 live in carers rostered to ensure sickness,
annual leave and carer breaks can occur. However, carers will be kept as
minimal as possible, depending on their working patterns and client wishes.
This is agreed with the client before care commences as some clients wish to
and others are not able to do so. We do ask the client to allow the carer to
use their water, storage and cooking facilities.
No. You will be working in short periods of time called ‘placements’ which last
between few days to few weeks - depending on your availability and client’s
needs.
Yes. During your placement, you will have regular breaks to explore local area
or simply relax.
Sometimes we provide extra support in form of another carer or family
member if needed, depending on the client’s needs.
Yes. Live-in carers are entitled to holiday pay on a pro-rata basis, maternity
and sick pay, in line with statutory requirements. We also provide private
health plan for regularly working employees
A person with savings over £23,250 will not receive any financial help. For a person with savings between £14,250 and £23,250, £1 income for every £250 between these amounts is assumed.
Mortgage, rent, savings and expenses due to disability are all taken into
consideration and the amount left is their ‘available income’. The person can
then be asked to contribute 65% of this towards the cost of their care.
Your local council may pay for some or all of your home care costs,
depending on your financial situation and care needs. To determine this, the
council will conduct a care needs assessment and a financial assessment.
If you're paying for your own care (self-funding), you can arrange care
directly with home care providers. However, if your savings fall below £23,250,
you should contact your local council as you may become eligible for
financial support.
Yes, you can employ a carer directly. However, you'll need to consider factors
such as employment contracts, National Insurance contributions, and
potentially pension contributions. It's important to be aware of your legal
obligations as an employer
Yes, we can often accommodate language preferences for our service users. Our team of carers comes from diverse backgrounds and nationalities, allowing us to offer care in multiple languages.
We understand that communication is a crucial aspect of providing highquality, personalized care. Being able to converse in your preferred language can significantly enhance your comfort and the overall care experience.
If you have a specific language requirement, we encourage you to enquire about this during your initial consultation. We'll do our best to match you with a carer who speaks your language, based on current availability and your location.
Please note that while we strive to meet language preferences, the
availability of carers speaking specific languages may vary. We'll work
closely with you to find the best possible solution to meet your care and
communication needs.
Yes, you will need to complete all training before you can see any service users. This includes finishing all online training , attending an in-person training session, and completing at least three days of paid shadowing.
o Medication - Assisting service users with
medication is an essential part of your role. Don't worry! We will ensure you are fully train to
administer medication
o Personal Care - Assisting service users with washing, bathing or cleaning themselves, getting dressed or going to the toilet
o Meal Preparation - Preparing
healthy, nutritious and tasty meals. You could be asked to make a simple bite or a full meal.
o Mobility assistance - Some service users
may have will require our help to get out of bed and move around the house.
o Running Errands - At times you may be
asked to pick up groceries or collect medication from a pharmacy on behalf of our service users.
o Light domestic cleaning - You may be
asked to do some household chores such as doing the laundry or vacuuming.
o Accessing community - Some of our service
users may need your help to get around. You may be asked to take them to a GP practice, to a park close by or to
visit a relative.
o Companionship - A key part of the Care
Assistant role is to provide companionship and emotional support. It is vital to create and maintain exceptional
relationships with our service users.
