NHS England Innovative Practice Award – for developing an admission avoidance service model
Since 2021, we have prevented 3500+ service users from being re-admitted into hospital through our Rapid Response Service.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
Falls are a significant concern, especially for older adults and individuals with mobility issues. Prompt response to falls is crucial to prevent complications and reduce hospital admissions. Modern fall detection technology plays a vital role in ensuring quick assistance.
Wearable Devices - These include personal alarms with built-in fall detection sensors that can alert caregivers or emergency services immediately.
GPS Tracking - Allows for precise location tracking of the individual who has fallen, ensuring a rapid response to any situation.
Automated Alert System - This system can instantly notify emergency responders or designated contacts, ensuring that help is on the way without delay
Emergency Response Team Notification - The alert is instantly sent to a 24/7 UK-based Emergency Resolution Team. This team is trained to handle fall-related emergencies and can quickly assess the situation.
Prevention & Falls Response Unit Alert - Simultaneously, the system notifies our Prevention & Falls Response Unit. This specialized team is equipped to provide on-site clinical assessment and assistance.
ALocation Information - The alert includes precise location data of the fall, often utilizing GPS tracking technology. This allows responders to pinpoint the exact location of the individual who has fallen.
Moving & Handling Equipment - - Utilisation of tools like emergency lifting chairs to safely help people up
Quick Response - Reduces the time between a fall and receiving help.
Independence - Allows individuals to live more confidently in their homes.
Reduced Hospital Admissions - Prompt assistance can prevent complications requiring hospitalization.
Peace of Mind - Provides reassurance to both service users and their families.
Continuous Monitoring - With the use of wearable devices and vital signs monitoring equipment, these services enhance the ability to continuously and accurately monitor patients' conditions in their home setting.
- Provides 24/7 emergency assistance with personal alarms featuring fall detection, GPS tracking, and immediate connection to a UK-based Emergency Resolution Team.
- Allows safe, quick lifting of individuals after a fall without injury. Our staff will be fully trained and certified by the local ambulance services trust to use this equipment effectively, ensuring efficient and safe response to falls.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
~ Kirsty T. - Granddaughter of Service User
Our Health Care Assistants undergo the highest standard of comprehensive training in medical skills, equipment use, emergency response, patient education, communication, infection control, and cultural competence.
All completed training is signed off by our Advanced Nurse Practitioner
Our service runs 7am-10pm daily, including weekends, with 24/7 on-call coverage and a single point of access for all referrals.
By collaborating and partnering with various healthcare providers who are already involved in community-based care, this service aims to create integrated, multi-disciplinary care pathways
This allows for smooth care transitions, sharing of information and assessments, and a comprehensive, coordinated approach to treating patients intensively in their home environment while avoiding unnecessary hospital admissions.
The Gold Standard Framework (GSF) is a widely used training program and accreditation process focused on enabling high- quality delivery of palliative and end-of-life care, both in hospitals and community/home settings
We aim to ensure our clinical teams, protocols, and care pathways meet best practice standards for providing comprehensive, compassionate palliative and end-of-life care to patients being treated at
