NHS England Innovative Practice Award – for developing an admission avoidance service model
Since 2021, we have prevented 3500+ service users from being re-admitted into hospital through our Rapid Response Service.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
Day Care services offer personalised support tailored to your loved one's needs, providing assistance during the day to enhance their confidence and sense of gratification in everyday life. Our highly trained caregivers are dedicated to ensuring a fulfilling and active lifestyle, whether it involves preparing meals, physical assistance, or simply offering companionship.
We understand the importance of providing flexible and compassionate care that aligns with your loved one's interests and daily needs. Our experienced care professionals are not just caregivers but also companions who can share in activities and interests that are personal to your loved one, whether that is active community engagement or even creative expressions - our Day Care service is designed to be adaptable.
Personalised Care: Tailored support to meet the unique needs of your loved one
Active Lifestyle: Encourages a stimulating and engaging daily routine.
Flexible Scheduling: Available for a few hours or a full day, depending on your needs.
Peace of Mind: Ensures your loved one is safe and well-cared for at home.
Meal Preparation: Preparing nutritious meals tailored to dietary needs and preferences.
Expert Assistance: Care provided by trained professionals experienced in managing various health conditions.
Trusted Companionship: Matches your loved one with a caregiver who shares their interests and activities.
Health Monitoring: Regular check-ins to monitor overall health and well-being.
| Reduced Package of Care (POC) | 47% |
| Discharged with No POC | 38% |
| Taken Over By Reablement Team | 5% |
| Admitted into Hospital | 5% |
| Taken Over By Reablement Team | 3% |
| Moved to Nursing/Care Home | 2% |
In Bedfordshire, under a sub-contract
with ELFT, we provide rapid response
and reablement homecare services
We have been awarded zonal partners
and shadow strategic partners with
Oxfordshire County Council.
We are also preferred and approved
providers in Central Bedfordshire &
Bedford Borough.
~ Christopher F. - Service User
Our Health Care Assistants undergo the highest standard of comprehensive training in medical skills, equipment use, emergency response, patient education, communication, infection control, and cultural competence.
All completed training is signed off by our Advanced Nurse Practitioner
Our service runs 7am-10pm daily, including weekends, with 24/7 on-call coverage and a single point of access for all referrals.
By collaborating and partnering with various healthcare providers who are already involved in community-based care, this service aims to create integrated, multi-disciplinary care pathways
This allows for smooth care transitions, sharing of information and assessments, and a comprehensive, coordinated approach to treating patients intensively in their home environment while avoiding unnecessary hospital admissions.
The Gold Standard Framework (GSF) is a widely used training program and accreditation process focused on enabling high- quality delivery of palliative and end-of-life care, both in hospitals and community/home settings
We aim to ensure our clinical teams, protocols, and care pathways meet best practice standards for providing comprehensive, compassionate palliative and end-of-life care to patients being treated at
